Terms & Conditions

Items must be purchased in the same transaction. Not valid against prior purchases.  

Prices and product styles may vary online. Products available only while stocks last. Prices are subject to change without notice.

Flat rate shipping of $15

Free shipping when you spend over $100.


Shipping to Australian addresses ONLY. This offer is automatically applied when you spend $100 or more, further discount does not apply and is subject to change at any time.  

Flax Ceramics
 is a registered brand owned by Ivory House.   

I also accept that by entering my details on Flax Ceramics website that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services sent via Flax Ceramics.  

I understand that all personal information provided by myself on this website including joining as a member, will reside in a centralised database at 
Flax Ceramics Head Office in Mulgrave, Melbourne, Australia.  I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by Flax Ceramics
 and that this information will be provided to me within a reasonable amount of time. 

I understand that under no circumstances will 
Flax Ceramics sell, barter, transfer or distribute my personal details. I do however understand that crossroads may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that Flax Ceramics
 send information on behalf of a third party to my personal address. 

I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe” or via email, stating "unsubscribe" in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date. 


All rights, including copyright, in this website are owned by or licensed to 
Flax Ceramics. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of 

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.


Refunds are not accepted.